Refund policy

Exchange

Only exchanges are allowed for size issues unless and otherwise, the product is received in a damaged condition or the wrong product is sent. This will need to be informed within 4 hours of delivery by e-mailing information to studioanviksha@gmail.com

Refund and Return - We don't facilitate refund and return, we do provide exchange. 

To start an exchange, you can contact us at studioanviksha@gmail.com. If your request is accepted, we’ll send you a return shipping label, as well as the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items for exchange can be shipped by the customer or a pickup label can be requested for the same. The pickup label will be generated at a charge of Rs. 100.

You can always contact us for any exchange questions at anviksha.shukla@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns.

Refunds

Only exchanges are allowed unless and otherwise, the product is received damaged or the wrong product is sent.

Timeline for exchange : We will be processing in 3 days once we receive return/exchange product on our store and will be delivered within 7 working days.

We do not except exchange/return on customized products.